DEDICATED SERVICE

At Phuc Tho – Shell Vung Tau, we not only provide products but also provide comprehensive lubrication solutions for businesses. First of all, we are an authorized distributor of Shell lubricants with a full range of products from industrial oils, marine oils, lubricating greases to special products serving the oil and gas and mining industries.

In addition, Phuc Tho's technical team provides in-depth lubrication consulting services, helping customers choose the most suitable lubricant for each application, optimizing operating performance and extending equipment life. We deploy Shell LubeAdvisor, providing direct technical advice, planning routine maintenance and supporting the handling of lubrication-related problems.

To ensure your equipment is always operating at its best, we offer Shell LubeAnalyst oil analysis services. Oil samples are taken and tested in internationally accredited laboratories, and a detailed report is provided with recommendations to prevent breakdowns and minimise unplanned downtime.

In parallel, Phuc Tho regularly provides technical support and training to customers' operating teams, helping them master the lubrication process, storage and handling of lubricants safely and effectively.

In terms of logistics, we have a fast and flexible delivery service. With a dedicated fleet of vehicles, we ensure that products are delivered to your doorstep in a short time, while strictly adhering to Shell's storage standards.

Finally, Phuc Tho pays special attention to after-sales service and customer care. We regularly monitor the status of equipment, support the return of defective products due to the manufacturer, and implement preferential programs exclusively for loyal customers.